Faq Sections

Tongue Cleaning and Halitosis
How do I clean the stainless steel tongue cleaner?

We suggest cleaning the tongue cleaner regularly - every few weeks - by rubbing it with toothpaste (rather than a chemical cleaning agent). This helps get rid of any residue that may have built up on the stainless steel.


How soon can I expect results?

It depends on the individual condition, but the results can be instant. Certainly much of the coating gets removed immediately. It’s like washing the body. A clean body or clean tongue doesn’t smell bad.


Do many people clean their tongues in this way?

The truth is that millions of people know about it.

It is common practice in many Asian and older cultures. Tongue cleaning was also practiced by ancient Romans and by the wealthier classes in 18th and 19th century Europe. However, for some unknown reasons, the practice did not spread widely in the West..

But now, with more research verifying its benefits, and with TV and other publicity, many dentists and hygienists are recommending it. In fact, since DrTung's introduced tongue cleaning to the USA in the mid-nineties, we have become a household name in the health industry.


Do you recommend plastic or stainless steel tongue cleaners? Or even brushes?

Stainless steel doesn’t wear out and is impervious to bacteria (unlike plastic).

There are 3 basic kinds of tongue cleaners available – our U-shaped stainless steel cleaner (can be used with 1 or 2 hands); one-handed cleaners which are usually T-shaped or have rounded heads; or brushes

We believe the U-shaped design is best as it can easily clean the back of the tongue, where most bacteria reside. Using 2 hands give precise control over the pressure and position of the cleaner. This seemingly simple design has evolved over centuries and gives precise control over the position and pressure of the cleaner on the tongue, making it easy to use and overcoming the gagging problem caused by too much pressure on the tongue (as when trying to clean it with a brush or other one-handed cleaners).

Brushes are good for applying something like paste or a viscous substance toharder surfaces, like teeth. They are generally not effective in removing such viscous substance, especially from a soft object like the tongue.


Does tongue cleaning have benefits in addition to keeping the breath fresh?

Research shows that tongue cleaning can help prevent plaque buildup on the teeth, remove the coating on the tongue and improve our taste perception (because the coating on the tongue dulls the taste receptors). Many people report that they get far less colds and flu. It is good for overall health!


How often should you clean your tongue?

Twice a day is usually sufficient. Most people do it upon waking and before going to bed, which helps prevent morning breath. Some people also like to clean their tongue after each meal. It only takes 10 or 15 seconds each time.


What is the best way to clean my tongue?

Although some people brush their tongue with a toothbrush, most dentists and hygienists agree that a tongue cleaner (tongue scraper) is a far better tool. Also, research shows that toothbrushes are less than half as effective in removing bio-burden from the tongue. Toothbrushes are designed for cleaning teeth. Tongue cleaners are designed to clean tongues, which are very different from teeth! A tongue cleaner such as Dr. Tung’s U-shaped cleaner is designed to gently “scrape" off the unwanted bacteria and soft plaque, even from the back of the tongue where most "bad breath" bacteria are found. Tongue scraping removes far more bacteria than tongue brushing.


The Ionic Toothbrush
How does it compare with a sonic or power brush?

A clinical meta-analysis of oscillating brushes (power and sonic) found that only certain types remove significantly more plaque than a manual toothbrush. And even then, the amount of plaque removed was only up to 11% more than a manual brush.

Research on the Ionic toothbrush showed that it removes up to 48% more plaque than a manual toothbrush.  The Ionic toothbrush works on a different principle to other toothbrushes, making it extremely effective, even in hard-to-reach areas of the mouth


How does it remove plaque?

As dentists know, teeth normally have a negative polarity while plaque has an opposite or positive polarity. This is why plaque clings to your teeth.

The Ionic toothbrush from Dr. Tung's breaks this ionic bond by temporarily reversing the polarity of tooth surfaces as you brush. The plaque molecules are then repelled by the teeth and drawn to the negatively polarized bristles of the IONIC toothbrush.


Is the IONIC toothbrush Clinically Proven?

Yes. There have been many studies demonstrating the effectiveness of the IONIC toothbrush. One important study at Marquette University School of Dentistry showed a very significant 36.17% reduction in plaque . This was up to 48% MORE effective than a manual toothbrush. The same study showed a big improvement in gingival health - up to 51% - for the IONIC toothbrush group.

Plaque scores were determined using the Turesky-Gilmore-Glickman Index. Likewise, gingival indices were determined using the Loe Silness Gingival Inflammation Index. Other studies in both Japan and the USA have shown similar improvements in plaque scores, as well as improvements in dental hypersensitivity.


How do I test the battery?

The power cell lasts up to two years with normal use. It is easy to test the battery on our new Ionic toothbrush with integrated battery tester!

  1. Push button. Red light indicates that the battery has power and is working properly.
  2. If the light does not go on when testing, it is time to order a new IONIC toothbrush set.

Notes:

  1. We recommend testing the battery monthly.
  2. The light does NOT go on when USING the toothbrush.

Do I need to use toothpaste?

You can use the Ionic toothbrush with or without toothpaste since the cleaning action occurs through ionic action - reversing polarity to make teeth repel plaque - and not merely through the mechanical scrubbing action as occurs with other toothbrushes. (You have to use an abrasive like toothpaste with other toothbrushes to help with the mechanical cleaning, as with scrubbing a floor.)

The Ionic toothbrush on the other hand, makes teeth repel plaque and also attracts plaque to the toothbrush head, both due to Ionic technology. This means you do not have to brush so hard, which is better for the gums. You do need some fluid for the ionic effect to work - this can be water (a wet toothbrush head) or toothpaste, as per your preference.


What is your warranty on the toothbrush?

Dr. Tung's Products warrants the IONIC toothbrush for one year from the purchase date against all defects in manufacturing, workmanship and power source failure. If within one year of date of purchase, this product fails to function because of defects in materials or workmanship, it can be returned for replacement.   

IMPORTANT:  

  1.    All returns require a return authorization number (RMA) or will not be accepted.
  2. Returns must include a copy of the original invoice from drtungs.com, plus an RMA number, which can be obtained by simply emailing us at info@drtungs.com.
  3. Items purchased at a retail store, third-party website or International location should be returned to that store/website under that company's standard returns policy.
  4. Replacement items will ONLY BE SHIPPED TO USA OR CANADIAN ADDRESSES. We DO NOT ship to any other countries.

How do I care for my IONIC toothbrush?
  • After brushing, rinse and dry your Ionic Toothbrush and store in a dry place.  (If your toothbrush lies in water / moisture, this will reduce the battery life and will void the warranty)
  • It is preferable to store your toothbrush away from metal surfaces.
  • Remove the brush head occasionally to rinse off toothpaste residue.

Note: If you cannot easily remove the brush head, toothpaste residue build up on the metal rod may be the issue. You can loosen this residue by soaking your Ionic Toothbrush in hot water for 2 - 3 minutes. Once you've soaked your toothbrush, you should more easily be able to remove the brush head.  You can help prevent this from happening in the future by removing the brush head every 3 - 4 weeks and wiping off any accumulated build-up.


Toothbrush Protection
How long does the toothbrush protector last?

Each refill lasts for 60 days, so a pack - which contains a total of 4 refills - is good for 8 months of continuous use. (One refill is already inserted in each protector cover while two are separate). Each refill is sealed, so opening one will not affect the effectiveness of the others.


What are the ingredients?

Each protector contains one or more of the following ingredients: Clove oil, peppermint oil, tea tree oil, thyme oil, lemon oil.


Are the kids' toothbrush protectors safe for children under 5 years old?

Yes, the ingredients in the protectors are safe for children of all ages. As with all smaller items that children can possibly misuse, we advise parental supervision for children under 5 years old.


Does it really work?

Yes, it really works and that is why we have patents for this unique and easy-to-use product. Inside the anti-bacterial disc are specially chosen essential oils. Active vapors from these powerful essential oils permeate toothbrush bristles safely and effectively - no mess, no fuss, dry vapor action. And remember, you can protect your toothbrush anywhere with our revolutionary Snap-On Protector - while you travel or are on-the-go.

Read this review.  Our Snap-On toothbrush protector is an "asktheDentist.com" favorite product.


Perio Sticks™
What are Perio Sticks made from?

Perio Sticks are made from selected parts of the Nordic birch tree. Only a small amount of the wood from each tree has the qualities suitable for our shaped, flattened Perio Sticks - the wood must be both strong and flexible. The wood is harvested from sustainably managed forests in Scandinavia, and is not treated with dyes or flavoring.


How THIN are Perio Sticks?

Even our THIN Perio Sticks are far thinner than regular toothpicks or any dental stick available at a drugstore. The shape and thinness allows them to easily penetrate between the teeth and remove plaque and food particles. Plus, they are so comfortable you may find yourself recommending the clean feeling to your friends! Our X-THIN Perio Sticks are the thinnest sticks available anywhere and are especially useful for those with extra-tight spaces between teeth.


They seem to break easily. Am I doing something wrong?

The best technique  is to moisten the Perio Sticks in the mouth for 40-50 seconds before using. They then become pliable and can bend up to 60 degrees!. Not only does this help prevent them from breaking, but it enables you to clean those hard-to-reach areas at the back of your mouth.


REJUV™ for gums
How is REJUV™ for gums different from a mouthwash or rinse?

REJUV™ for gums is unique in that it’s a therapeutic oil and not a water-based solution. Being an herbalized oil REJUV is able to moisturize the mouth and help with dry mouth conditions, bind the volatile sulfur compounds (VSCs) that give rise to bad breath, and its herbs help nourish and revitalize gum tissue.


I am having trouble removing the tamper-evident seal. How do I remove it?

Tamper-evident sealFor your safety, each bottle of REJUV™ for gums is closed with a  tamper-evident seal. Even though the seal has perforations running from top to bottom, it is not always easy to see these or to open the seal.

An easy way to remove the seal is simply to unscrew the cap complete with the tamper-evident seal. (Make sure to keep the bottle upright so liquid does not spill.) Then cut or tear tamper evident seal from bottom where visible below cap and completely remove transparent seal material.

Replace cap on bottle and you are ready to use REJUV™ for gums.


What causes loose teeth?

Having loose teeth is obviously a sign that something is wrong - teeth are not supposed to move.

The problem could be with the gums, the bone supporting the teeth or the fibrous attachment between bone and teeth. Consult with your dentist about your specific problem.

Regardless of the cause, these teeth must be treated to prevent further problems. If not, the continued movement can accelerate the damage to the supporting bone. If your gums are swollen and bleed easily, you could have an early form of gum disease such as pyorrhea. As it worsens you might lose some teeth. So if you want to keep your teeth, you must take care of your gums - gum disease is the leading cause of adult tooth loss and 75 percent of Americans over 35 have some form of gum disease!

Gum problems and gum disease are often the result of plaque buildup. Plaque consists of harmful bacteria which, if not removed, build up on the teeth and ultimately irritate the gums and cause bleeding. Left unchecked, bone and connective tissue are destroyed, and teeth often become loose and may have to be removed.

So preventing plaque buildup (good toothbrushing and flossing) and conditioning the gums, helps maintain good oral health and keeps teeth and gums strong. Some of the ingredients in REJUV have been used traditionally for tightening the teeth. Astringent herbs like eaglewood and ficus bengalensis contained in REJUV™ - are said to be particularly effective.

We believe that REJUV™ is the most powerful formula available for strengthening gums and helping tighten loose teeth.

“For decades my gums were ‘iffy’. In fact so bad that I had lost 2 teeth. Then I came across Dr. Tung’s REJUV™ for gums. A recent dental visit shows my gums in excellent condition.”

Harold G., San Jose, CA


What are the ingredients in REJUV™ for gums?

REJUV™ for gums is not a combination of essential oils. Its preparation is an exacting and specialized technology from Ayurveda, the ancient Indian Science of Health, whereby more than 20 complete herbs are processed – and not simply extracts or essential oils.

Using the whole part plant or herb provides an efficacious, nourishing, and balanced medicinal oil with all the traditional healing properties of the herbs themselves, such as: astringent herbs to enhance cellular secretions, sweet and tonic herbs to nourish and strengthen the tissues. The oil acts as a carrier for the rejuvenating or strengthening effect of the herbs and is absorbed by oral tissue. REJUV™ for gums contains no alcohol, sugars or artificial preservatives.

INGREDIENTS:  Sesame oil (organic), acacia nilotica*, ficus religiosa*, wild Himalayan cherry*, cardamom extract (organic), banyan tree, acacia catechu*, lodh tree*, Indian madder*, eagle wood*, Indian gall-nut*, Indian gooseberry, gmelina arborea*, long-leaved pine*, spikenard*, stone flowers, sandalwood*, woodfordia fruticosa*, deodar*, licorice*, clove*, lotus seed, lemongrass, turmeric, nutgrass, nutmeg, cinnamon, camphor.   * Wild Harvested


How do I use REJUV™ for gums?

REJUV™ for gums is easy to use and comes in a glass bottle with a Euro dropper. Any of the following methods may be used:

  1. Place a few drops on Dr. Tung’s gumbrush and brush gums gently for 30–45 seconds. This allows oil to be absorbed by the gum tissue and has the added benefit of stimulating circulation.
  2. Swish 8-10 drops in mouth for 30–45 seconds.
  3. Use a clean finger (or cover finger with disposable protector) and massage gums gently with a few drops of oil.

Use 3-5x a day for best results.


Should I use it more than twice a day?

For best results use 3 or 4 times daily after eating and before bed. People who use it overnight report that they have less dry mouth and less "morning breath". Using it after eating not only helps remove sugars and food debris but also gives the therapeutic properties of the oil more time to work.


Will it help with conditions like receding or bleeding gums?

Many people have called or written to us about their good results using REJUV™ for gums to improve receding gums and bleeding gums. This formulation with 20 remarkable herbs has excellent conditioning and revitalizing effects, and offers great therapeutic possibilities for those with gum problems. It is perhaps one of the most powerful rejuvenating formulas available for gums.

You may also want to minimize factors that may contribute to receding gums, including nutritional considerations and gum trauma from “overbrushing”. The effects of prescription medications, which often cause dryness and other oral problems, must also be considered.

In addition, the bite (occlusion) is very important, and if there is improper occlusion i.e. the teeth of the upper and lower jaws do not align and contact correctly, this can add stress to certain teeth and adversely affect the gums in those areas.


How do I use the Eezi-Squeeze dropper?

The Eezi-Squeeze dropper makes dispensing very accurate and precise!

Hold the bottle in your palm and use two fingers of the same holding hand to press and release the middle of the blue dropper. Turn bottle to face downwards when dispensing.  You'll find that you can easily dispense as little as a single drop at a time by squeezing and releasing!


Smart Floss®
Does Smart Floss remove more plaque?

Smart Floss® expands during use to create a larger surface area to disrupt plaque. It is therefore no surprise that research shows that Smart Floss removes up to 55% more plaque than leading floss types.  The few minutes you spend flossing can be more productive when using Smart Floss. Why use anything less effective?


Is Smart Floss eco-friendly?

Smart Floss® is one of the most eco-friendly, effective dental flosses available.

Container: Smart Floss® is the first dental floss with a container made with EcoPure biodegradable additive. This ensures faster breakdown if it ends up in a landfill or any active microbial environment. In addition, you can easily recycle the container (it is made of recyclable PP).

Wax: To ensure comfortable flossing and to keep the fibers performing effectively, we use a small amount of a vegetable and bees wax blend. To this we add our acclaimed cardamom oil aroma. We do not use petrochemical waxes or artificial flavors.

Floss material: Like many flosses, Smart Floss® is made of polyester fibers. Unlike other flosses, Smart Floss® is made in a proprietary, patented process which gives that softer, expanded effect while flossing. This makes it up to 55% more effective in removing plaque. Why don't we use a natural material, such as silk or cotton? We have opted not to use silk due to the heavy processing and the treatment of the silkworms. Plus it cannot be processed in the same way as Smart Floss® and thus would be less effective in removing plaque. At one time in the past, cotton was used as dental floss, but it is not used for floss anymore as it tends to fray or break easily or is harsher on gums and not as effective.


How do you use Smart Floss?
  • Wrap 18" (45cm) of floss around fingers & draw tight.
  • Tug and release. The floss expands!
  • Slide floss between teeth, curve it around tooth and clean between tooth and gum with gentle up and down motion.
  • Repeat using a clean section between each tooth.

What are the ingredients in Smart Floss®?

Smart Floss® is flavored with natural cardamom essential oil and lightly coated with a vegetable/bees wax blend. It contains beeswax plus one or more of candelila, carnauba, castor oil and rice bran wax.  It does not contain genetically modified ingredients, known allergens, phthalates, soy or silica, and is dairy-free, gluten-free and fluoride-free.


Does your floss contain potentially toxic PTFE or PFAS chemicals?

No, neither DrTung's Smart Floss nor our Activated Charcoal Floss are made from PTFE, the floss material implicated by USA Today as being potentially toxic. Instead, Smart Floss is made from polyester fiber and patented for better cleaning. PTFE material, although used widely for floss because it slides up and down easily between teeth, is in fact also the worst performing floss as far as plaque removal goes. (See our study comparing Smart Floss to Glide and other flosses).


Shipping and Returns
What are your shipping rates?

US shipping via USPS varies from $7 upwards, depending on the size and weight of items ordered. We offer free shipping over $150.

We may offer free shipping when there is a promotion, etc.  So sign up for our newsletter to be on our email list. (You may cancel at any time).


What is your return policy?

DrTung's offers a 30 day return policy if you are not satisfied with your purchase. Customers are responsible for shipping charges. If you purchase more than 1 unit of a particular item/SKU, then we will only accept returns of one open unit of that item. (You may return any unopened, saleable units of that item.)

There is a 60 day exchange guarantee from the date of purchase for any DEFECTIVE product. Returns require a return authorization number (RMA).

Dr. Tung's Products warrants the IONIC toothbrush for one year from the purchase date against all defects in manufacturing, workmanship and power source failure. If within one year of date of purchase, this product fails to function because of defects in materials or workmanship, it can be returned for replacement.

IMPORTANT:  

  1. All returns require a return authorization number (RMA) or will not be accepted.
  2. Returns must include a copy of the original invoice from drtungs.com, plus an RMA number, which can be obtained by simply emailing us at info@drtungs.com.
  3. Items purchased at a retail store, third-party website or International location should be returned to that store/website under that company's standard returns policy.
  4. Replacement items will ONLY BE SHIPPED TO USA OR CANADIAN ADDRESSES. We DO NOT ship to any other countries.

Can I give special delivery instructions?

You must provide an accurate address to which USPS  delivers.

However, if special instructions for delivery are required ( e.g. leave on the back porch), you must add this into your address at Checkout (e.g. Line 2 = leave at side porch).

Only the information listed as your shipping address at Checkout will be displayed on your shipping label. Please also note that it is up to the USPS carrier whether or not the special instructions are followed. We are not responsible for Special Instructions that are not followed by USPS.


Oil Pulling
How do you oil pull?

This is our suggested oil pulling routine.

How to Oil Pull

Click image for more information on how to oil pull

  1. Clean tongue and brush teeth  Begin your morning dental health routine by cleaning your tongue with your stainless steel tongue scraper. Then, brush your teeth normally.
  2. Use 1 Tablespoon of mixture  You can either use your Dr. Tung’s Oil Pulling Concentrate undiluted or mix 1:3 with a carrier oil.  Either way you will get benefits from the botanical ingredients.
  3. Chew, pull, swish Lightly ‘chew on’ and swish oil in mouth for 5-15 minutes. (Chewing activates salivary enzymes which are said to then draw out toxins.)
  4. Spit  When done, do not swallow but spit into toilet or trash can (not into sink).
  5. Rinse Rinse your mouth with lukewarm, saline water.
  6. Repeat Repeat daily for best results.

What carrier oil is best to mix with the concentrate?

People have their own preferences and you can mix DrTung’s Oil Pulling Concentrate with organic sesame, sunflower or coconut oil. You may need to gently warm the coconut oil if it is below 76ºF to make it easier to mix. We suggest mixing the whole bottle of concentrate into the carrier oil so it is pre-mixed for your next oil pulling session.

What is Oil Pulling - thumb

Click image for more information on different oils people use for oil pulling


What ingredients are in the concentrate?

DrTung’s Oil Pulling Concentrate contains the following Ayurvedic botanicals:

Sesame oil (organic), acacia nilotica*, ficus religiosa*, wild Himalayan cherry*, cardamom extract (organic), banyan tree, acacia catechu*, lodh tree*, Indian madder*, eagle wood*, Indian gall-nut*, Indian gooseberry, gmelina arborea*, long-leaved pine*, spikenard*, stone flowers, sandalwood*, woodfordia fruticosa*, deodar*, licorice*, clove*, lotus seed, lemongrass, turmeric, nutgrass, nutmeg, cinnamon, camphor.   * Wild Harvested


Is DrTung's Oil Pulling Concentrate more powerful than a plain oil?

Oil pulling done with plain oils such as coconut, sunflower or sesame does not provide as much benefit compared with using DrTung’s Oil Pulling Concentrate.

Plain oils provide a detoxifying affect from chewing and swooshing, whereas our concentrate is like a 3-lane highway with 3 major benefits. If you are oil pulling, why not get 3 complete wellness benefits instead of just one?

  • Lane 1 Antibacterial Effect–DrTung's Oil Pulling Concentrate (with 24 Botanicals) has an antibacterial effect on the mouth and gums.
  • Lane 2 Nourishing Effect–Organic Black Sesame Oil is very highly regarded as a penetrating “carrier." It transports the health benefits of the Ayurvedic herbs into the gums and through the mucous membranes, thus carrying those benefits into the body.
  • Lane 3 Detoxifying Effect–Chewing and swooshing our “super charged” Oil Pulling Concentrate for 5-15 minutes removes toxins.

Activated Charcoal Floss
Does your floss contain potentially toxic PTFE or PFAS chemicals?

No, neither DrTung's Smart Floss nor our Activated Charcoal Floss are made from PTFE, the floss material implicated by USA Today as being potentially toxic. Instead, Smart Floss is made from polyester fiber and patented for better cleaning. PTFE material, although used widely for floss because it slides up and down easily between teeth, is in fact also the worst performing floss as far as plaque removal goes. (See the pic showing our study comparing Smart Floss to PTFE (like Glide) and other flosses, in the description tab of Smart Floss).


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